This Cancellation Policy explains how to cancel a trial or subscription to LensSweep, operated by GOGAME CONSOLE PUBLISHER LTD, when cancellation takes effect, and what happens afterward.

This page supplements our Terms of Service. Where this page and the Terms describe the same subject, the Terms prevail.

1. You can cancel at any time

There is no minimum term and no cancellation fee. You may cancel a trial or subscription at any time. Timing matters because cancellation stops future charges rather than reversing charges already made.

2. How to cancel

2.1 Subscriptions purchased on this website

If you started your trial or subscription through this website, use our public Cancel subscription page. You do not need a website account or password.

• Open the Cancel subscription page.
• Enter the email address used at checkout.
• Enter only the last four digits of the payment card. For Apple Pay, use the digits shown in Wallet or on the receipt.
• Submit the form. Every matching LensSweep website subscription is cancelled immediately and future renewals stop.

Website cancellation is processed immediately. Access connected to the cancelled subscription may end as soon as cancellation is synchronized with the mobile service.

If the details cannot be matched, use our Help Centre. Never send a full card number, security code, password, or expiry date.

2.2 Help with cancellation

If the cancellation page cannot locate your subscription, contact us through the Help Centre or email support@lenssweep.app. Include the checkout email, an approximate trial or transaction date, and only the last four card digits so we can investigate safely.

A support request alone is not a cancellation confirmation. We will tell you when cancellation has actually been processed.

2.3 Subscriptions purchased through the Apple App Store

If you subscribed inside the app through Apple, Apple controls that subscription. Cancel it in your Apple account settings:

• Open the Settings app on your device.
• Tap your name, then tap Subscriptions.
• Select LensSweep.
• Tap Cancel Subscription and confirm.

Apple's own cancellation, billing, and refund terms apply to those purchases.

2.4 Deleting the app is not a cancellation

Removing LensSweep from your device does not cancel a subscription or stop billing. Use the appropriate cancellation method above.

3. Cancelling a free trial

The website trial lasts 3 days. It converts into a 19.99 EUR subscription billed every 2 weeks, renewing automatically unless you cancel before the trial ends. The server-authoritative quote shown before confirmation controls the actual charge and any supported localized currency.

To avoid the first subscription charge, cancel before the trial ends. Website cancellation is immediate, so access may end when it is processed.

If the trial has already converted, cancellation stops the next renewal rather than automatically reversing the completed charge.

4. When cancellation takes effect

Cancellation applies to future billing periods and is not retroactive.

• Your subscription stops renewing. You will not be charged again after cancellation is processed.
• Website access may end immediately. Cancellation through our website form is applied immediately and may revoke the connected mobile entitlement once synchronized.
• Partial periods are not pro-rated. Cancelling during a paid period does not create a partial refund, except where applicable law requires otherwise.

5. Cancellation and refunds are different

Cancelling prevents future charges. It does not automatically refund a charge already taken. App Store refund requests must be submitted to Apple.

For website purchases, use the Help Centre or contact support@lenssweep.app. We review refund requests individually and honour applicable statutory rights.

6. Cancellation by us

We may cancel or suspend a subscription if payment fails and cannot be collected, if the Service is used in breach of our Terms of Service, or if we discontinue the Service.

7. Contact us

Please use the public cancellation page first. If it cannot locate the subscription, use our Help Centre or write to support@lenssweep.app with the checkout email, approximate date, and only the last four card digits.

LensSweep is operated by GOGAME CONSOLE PUBLISHER LTD, company number 14391821, registered office 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom.